Privacy Policy

Preface

This is the Privacy Policy guidelines for your use pertaining to our website Diagprofessional. This policy will define how our company uses your privacy to help protect your personal information. This policy only convers the information that will be collected through this website. If you were redirected to our website from a third-party source, we are not held liable for the privacy policies of that website. This policy is liable to changes/updates from time-to-time, hence you are advised to check it periodically.

Scope

This Privacy Policy describes how we handle your personal information for our services on the Site. In case you have been redirected to our website from a third-party source, or in case you are briefly taken to another webpage e.g. during payment processing etc. which are not governed by our company, these instances will not be covered by our Privacy policies. The policy that applies on any of our domains or sub-domains is always the policy that appears in the footer of each website.

Subject to the requirements of applicable laws, we strive to provide a consistent set of privacy practices throughout the global Diagprofessional trading community. By using our Sites, you acknowledge that you have read and accepted this Privacy Policy and the User Agreement, and you expressly consent to our collection, storage, use and disclosure of your personal information (Personal Information) as described in this Privacy Policy.

Collection

You can browse Diagprofessional without telling us who you are. If you choose to provide us with personal information, you consent to the transfer and storage of that information to our servers. We may collect other information that is provided to us by your web browser. This may include the browser you used to come to our website, the Uniform Resource Locator (URL) of the website that you just visited before visiting our website, which pages on our website you visit, any search terms you entered, which URL you go to next, and your Internet Protocol (IP) address.

We may collect and store the following personal information:

Transactional information based on your activities on Diagprofessional (such as information to facilitate buying and selling);

Community discussions, chats, dispute resolution, correspondence through Diagprofessional, and correspondence sent to us;

Computer sign-on data, statistics on page views, traffic to and from Diagprofessional, cookies information;

Other information, including IP address and standard weblog information, and supplemental information from third parties.

You can choose not to provide information to us, but in general some information about you is required in order for you to register as a member; purchase products or services; complete a profile; participate in a survey, contest, or sweepstakes; ask us a question; or initiate other transactions on our site. If you use a message board, blog, or chat room on this Web site, you should be aware that any personally identifiable information you submit there may be read, collected, or used by other users of these forums, and could be used to send you unsolicited messages. We are not responsible for the personally identifiable information you choose to submit in these forums.

Marketing

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

No spam, spyware or spoofing

We and our users do not tolerate spam. You are not licensed to add other Diagprofessional users, even a user who has purchased from or sold to you, to your mail list (email or physical mail), or other contact without their express consent. To report Diagprofessional related spam or spoof emails to Diagprofessional, please forward the email to info@artecha.space. You may not use our communication tools to send spam or otherwise send content that would violate our User Agreement. We may filter and automatically scan messages before they are sent for viruses and other illegal or prohibited content. Diagprofessional may, but is not obligated, to send you strictly service-related announcements on occasions when it is necessary to do so. For example, if our service is temporarily suspended for maintenance, we might send you an email.

Generally, you may not opt-out of these communications since they are not promotional in nature and are necessary to maintain quality of service. If you do not wish to receive them, you may have the option to deactivate your account.

Account Protection

Your password is the key to your account. Use unique numbers, letters, and special characters and do not disclose your Diagprofessional password to anyone. If you do share your password or your personal information with others, remember that you are responsible for all actions taken and financial commitments made in the name of your account. If you lose control of your password, you may lose substantial control over your personal information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately notify Diagprofessional and change your password.

Accessing, Reviewing and Changing Your Personal Information

You can see, review and change most of your personal information, including opt-in and opt-out communications preferences, by logging in to Diagprofessional and clicking on My Account. Generally, we will not manually modify your personal information. You must promptly update your personal information if it changes or is inaccurate. Once you make a public posting, you may not be able to change or remove it. Upon your request, we will close your account and remove your personal information from view as soon as reasonably possible, based on your account activity and in accordance with applicable law. We do retain personal information from closed accounts in order to comply with state and federal laws, deter fraud, collect any outstanding debts, resolve disputes, troubleshoot problems, assist with investigations, enforce our User Agreement or policies, and take other actions otherwise permitted by law.

General

Diagprofessional reserves the right to change this Privacy Policy at any time. Any such changes will be posted on this site, so please check back periodically.

Use

Our primary purpose in collecting personal information is to provide you with a customized experience that is safe, smooth, and efficient. You agree that we may use your personal information to:

Provide the services and customer support you request;

Resolve disputes, collect fees, and troubleshoot problems;

Prevent potentially prohibited or illegal activities;

Enforce our User Agreement, other agreements and policies;

Customize, measure, and improve our services and the Site’s content and layout;

Protect our rights, property, and safety, including that of our employees, users, or others;

Tell you about or provide targeted marketing, service updates, and promotional offers based on your communication preferences; and

Compare information for accuracy, and verify it with third parties.

Our Disclosure of Your Information

We may disclose personal information to comply with legal requests, subpoenas, court orders (or substantially similar legal procedures), enforce our policies, respond to claims that a listing or other content violates the rights of others, or if we believe it is necessary to protect anyone’s rights, property, or safety.

We may also share your personal information with:

Members of our affiliates to help detect and prevent potentially illegal acts and provide joint services;

Service providers who help with our business operations (such as for payment processing, fraud investigations, bill collection, affiliate and rewards programs);

Other third parties to whom you explicitly ask us to send your information (or about whom you are otherwise explicitly notified and consent to);

Law enforcement or other governmental officials, in response to a request relating to a criminal investigation or alleged illegal activity;

Other business entities, should we plan to merge with or be acquired (whether through an asset sale or otherwise) by that business entity.

Using Information from Diagprofessional

Diagprofessional may require you at some point to reveal personal information (such as your social-media username and details) in order to complete transactions.

Diagprofessional transaction-related purposes that are not unsolicited commercial messages; or

Using services offered through Diagprofessional.

Cookies

Cookies are small files placed on the hard drive of your computer. Diagprofessional uses cookies to provide services to you. Most cookies are session cookies, meaning that they are automatically deleted from your hard drive once you end your session (log out or close your browser). We do link the information we store in cookies to any personally identifiable information you submit while on our site.

Diagprofessional uses cookies on its Web site to:

Allow you to enter your password less frequently during a session;

Provide information that is targeted to your interests;

Promote and enforce trust and safety;

Offer certain features that are only available through the use of cookies;

Measure promotional effectiveness; and

Analyze our web page flow.

Web Beacons

We may also use web beacon technologies to better tailor the site to provide better customer service. A web beacon is a single pixel image file that allows a website to count users who have visited that page or access certain cookies. These web beacons may be placed on specific pages across this website. When a visitor accesses these pages, a notice of that visit is generated which may be processed by us or by our vendors. These web beacons work in conjunction with cookies. If you don’t want to associate your anonymous cookie information with your visits to these pages, depending on the browser used, you can set your browser to turn off cookies.

Security

Your information is stored on our servers. We treat data as an asset that must be protected and use multiple tools (encryption, passwords, physical security, etc.) to protect your personal information against unauthorized access and disclosure.

Children’s privacy

All registered users on Diagprofessional must be 13 years or older. However in the event that you are under the age of 13 and access areas of our website that do not require an account, please make sure that you provide your Personal Information only after obtaining your parental consent.

Applicable laws

Diagprofessional will protect your Personal Information in accordance with the laws of the Republic of Turkey.

Terms & Conditions

Diagprofessional is an online shop belongs to Diagprofessional Limited for the buyers of digital online games code, online premium account and key, download. The buyers hereby agree to and accept these Terms and Conditions and the Privacy Policy as a whole and without reservations.

Diagprofessional reserves its right to make any changes and modifications to these Terms and Conditions, including the right to introduce new provisions and delete the previous ones, which can be done unilaterally and at its own discretion and at any time through publication of the amended Terms and Conditions on Diagprofessional. Therefore, it is the User’s obligation to check on a regular basis whether the Terms and Conditions were subject to amendments. By further using such Site and services you signify your agreement to be bound by all changes that may affect you. Unless explicitly stated otherwise, the amended Terms and Conditions shall come into effect automatically fourteen (14) days after their publication on the Site. The modifications of these Terms and Conditions become binding for the Users at the moment of publication of the amended Terms and Conditions on the Site.

In the event that the Terms and Conditions are translated into any other language and there is any inconsistency between the English version and such translation, the English version shall prevail, unless otherwise provided or unless such apparent inconsistency arises out of a difference in legal requirements in a specific country.

The User having its place of residence, headquarter or place of habitual residence in the territory of Albania, Australia, Argentina, Bangladesh, Belarus, Canada, Colombia, European Union, Ghana, Iceland, India, Japan, New Zealand, Norway, Serbia, Singapore, South Africa, South Korea, Switzerland, Taiwan, Turkey or Thailand executes an agreement with Diagprofessional Limited with its registered office at Hong Kong.

All rights not expressly granted to the Users in these Terms and Conditions are reserved and retained by Diagprofessional or their owners, licensors, suppliers, publishers or other authorized persons.

The users must not misuse the Diagprofessional services. The Users may use the Diagprofessional services only as permitted by law. Users and Sellers are not allowed to use them in order to violate the law or third party rights, in particular any copyright, intellectual property rights or personality rights.

Any texts, graphic materials, interactive functions, logos, photographs, files, software and any other materials on the Site, except for those uploaded, transmitted, made available, published by Users or Sellers, as well as the selection, organization, coordination, compilation of the materials and the general outline and nature of the Site constitute intellectual property of Diagprofessional. They are protected by copyrights, trademarks, patents, industrial design rights and other rights and provisions, including international conventions and property rights. Any such rights are reserved for Diagprofessional. Any trademarks, marks and trade names constitute Diagprofessional property. Without explicit consent of Diagprofessional, the User nor the Seller must not: duplicate, copy, download, disseminate, sell, distribute or resell any services, information, texts, graphics, video clips, sounds, screenplays, files, databases or lists whatsoever available on or via the Site nor use them otherwise. It is forbidden to retrieve the Site content systematically to create or compile, either directly or indirectly, a collection, compilation, database and catalogue (by using robots, search engines, automatic or manual devices) without written permission of Diagprofessional. The use of any content or materials available from the Site for purposes not specified in the Terms and Conditions is forbidden, especially any use, publication, copying in any form – whether electronic, mechanic, photographic or other (All Rights Reserved). These materials constitute Works within the meaning of article 1 of the Act on copyright and is subject to protection under the Act on copyright and related rights of February 4th, 2021. Furthermore the Works are protected under international law on the basis of the Universal Copyright.

In order to protect his/her personal data, the User is obliged to read and accept the Terms and Conditions and the information policy of the Site concerning personal data uploaded through the Site and on the partnership websites of Diagprofessional. By using the Site, the User consents to conform with the Terms and Conditions relating to privacy protection and personal data protection defined in the Privacy Policy.

Diagprofessional may provide Users with access to the content, products or services offered by other providers via the hyperlinks (in the form of word links, banners, channels or whatever else) leading to the sites of such providers. It is recommended to read the regulations of such sites, their Privacy Policy and Terms and Conditions before starting to use such sites. The User is informed that Diagprofessional has no control of the websites owned by other providers, nor does Diagprofessional monitor such sites or is liable to Users for such websites, their content or the products or services that are available from such websites.

As Diagprofessional (“Diagprofessional”), like many other sites on Diagprofessional.com (“Website”, “Site”), we save certain information when you visit or interact with our Site, Services, applications, messaging and tools and distinguishes you. We use technologies that consist of small data files placed on your computer, tablet, mobile phone and other devices that enable us to

As part of your use of our services, advertisements or emails; The names and types of cookies, web beacons and other similar technologies we use to collect information about the pages you view, the links you click and other actions you take may change from time to time. For this reason, certain terminology and definitions are given below to help you better understand the Cookie Policy and the technologies we use:

Cookies- They are short text files, usually consisting of letters and numbers, placed in the memory of your browser or device when you visit any website or view any message. There are several types of cookies:

Session cookies are cookies that expire when your browser session ends and allow us to track your actions during your browser session.

Persistent cookies are cookies that are stored on your device between browser sessions and allow us to remember your preferences.

First-party cookies are cookies defined by the site you are visiting.

Third-party cookies are cookies defined by a third-party site other than the site you are visiting.

Cookies can be disabled or removed with tools available in most browsers. Your preferences need to be defined separately for each browser you use, and different browsers offer different functions and options.

Web beacons

They are small short graphic images, also known as “pixel tags” or “clear GIFs”, that can be incorporated into our Site, Services, applications, messaging and tools, often working in conjunction with cookies, to identify our users and user behavior.

Similar technologies

Technologies such as flash cookies, HTML 5 cookies and other internet applications, software methods that store information on your browser or device using local shared object or local storage. These technologies can work across all your browsers. In some cases, you may not be able to control them entirely through your browser, and in such cases you may need to control them directly through your installed apps or your device. We do not use these technologies to collect information for targeted advertising on or off our Site.

Your choice and our use of cookies, web beacons and similar technologies

We provide certain Site features, services, applications that are only available through these technologies. You can always block, delete or disable these technologies if your browser, the app you installed or your device allow. However, if you disable the use of cookies and other similar technologies, you may not be able to benefit from certain Site features, Services, applications and tools. You may also need to enter your password more often during your browser session. For more detailed information on how to block, delete or disable these technologies, please review your browser and device settings.

In general, these technologies are technologies that allow your browser or device to store information that will be used by our Site, Services, applications and tools in the future, which will enable our server or internal systems to identify you. Where applicable, we protect our cookies and other similar technologies by assigning a unique, single identifier designed for only us to read or track them, so that only we and/or our authorized service providers can read or track them. We do not store your personal data in cookies or similar technologies added by us.

Your personal data is collected and stored using these technologies, only by informing and based on a legal reason regulated in the relevant legislation.

We use these technologies under the following general categories:

Operationally Required

We may use cookies, web beacons and other similar technologies as necessary to ensure the operation of our Site, Services, applications and tools. These are to detect site behaviors that do not comply with rules and procedures, prevent fraudulent activities and improve security that enable you to access our Site, services, applications and tools.

Refund Policy

Diagprofessional Refund Policy

For our products are all digital, if your order have already been deliveried, and you dont want the game any more, the products key must have not been redeemed, since the product key can be redeemed only once!

So if the keys have been redeemed, Diagprofessional has the right to refuse refund, since the purchased service has been provided as agreed. Hope you can understand it.

If your orders have not been delivered, cancellation and refund is ok at any time. You just need to contact Diagprofessional by Email: info@Diagprofessional.com or Live Chat, we will help you get full refund.

Other possible for return may be faulty products such as invalid or already redeemed game keys. This must be reported to Diagprofessional within 7 days after receiving the delivery. And Diagprofessional may ask customers to provide proofs about the problem.

Diagprofessional have right to refuse to refund payments when game cd keys are reported as being redeemed already after the given time of 7 days after the delivery.

If customer pre-ordered a game, and the key haven’t been sent, he can ask for refund anytime before the delivery.

If the game key cannot be redeemed as usual, we will make a full refund ,or sent a new key to replace.

Partial refund only happens:

When customer bought 2 + games in one order, and if he asks refund for part of the games in this order,he will get partially refund of this order.

Please note:

If customer cancelled the order, we will pay for all the payments we have received from you, we will try to use the same payment method you used in the original transaction, unless the payment service does not offer a direct way of refunding a payment, in which case we will contact you to get information how we can refund the payment in other ways.

And for it’s a Digital game code, you may need to wait some days to get the refund until we sell it.